![]() These questions will guide the speaker to provide more details and help convey trust and understanding. ![]() One of the best ways to get more information is to ask probing questions. Ask Specific Questionsįor active listening to work best, you want the speaker to provide more details about the topic, not just ramble about whatever they want. Start with a music station that has only short breaks for the DJ, then work your way up to listening to talk radio programs or your favorite podcast. Whenever the DJ or host starts to talk, give short verbal affirmations. The key to these affirmations is to motivate the speaker to continue to share information without interrupting or disrupting their message.Īn easy way to practice this skill is by listening to the radio. Short, positive statements injected throughout the conversation help the speaker feel more comfortable and show you are paying attention to what they are saying. With your friends or family, practice by paraphrasing whatever was just said. “If I’m hearing you right, you believe.This skill gives the speaker a chance to correct any information that was misheard or vague. Summarize back to the speaker the main points of what you heard to show you understand what was said. Here are a few verbal skills as well as examples of active listening and active listening exercises to help improve them. These skills demonstrate you’re paying attention to the conversation. ![]() Verbal active listening skills show you’re listening by what you say. Active Listening SkillsĪctive listening involves both verbal and non-verbal skills. First, try to understand the whole picture and all of the problems, then work together with the speaker to find a solution. Don’t slip into problem-solving mode for every issue that pops up in a conversation. Remember, when you are actively listening, it can be easy to see a problem, but the primary goal is empathy and understanding. Identify and Solve Problemsīecause active listening focuses on transparency and honesty, it becomes natural to identify issues others are facing. An essential part of active listening is the feedback loop between speaker and listener that ensures what is being said is accurately understood and remembered. Avoid Missing Important InformationĪctive listeners are engaged members of a conversation. Regular, consistent communication will help open up opportunities to collaborate, quickly resolve conflicts, and get work done more efficiently. When you are actively listening, speakers are comfortable sharing information and are more interested in speaking with you regularly. Because you are actively feeding back what you learned to the speaker and asking clarifying questions, the speaker is assured you are learning new ideas. Increase Your KnowledgeĪctive listening helps you retain new information as you are actively involved in the conversation. This freedom to speak and be heard makes others more likely to trust you and confide in you. ![]() ![]() They will quickly discover they are free to speak as little or as much as they like without suffering any interruptions, judgments, or interjections. Build TrustĪctive listening empowers the speaker and makes them feel heard. Rather than waste time on misunderstood meanings and messages, active listening helps everyone share ownership of a conversation. Not understanding what is said can lead to mix-ups, arguments, and misunderstandings. Here are just a few of the benefits active listening can bring to a conversation. Benefits of Active ListeningĪctive listening is the foundation of any successful conversation. Instead, active listeners intentionally spend time trying to fully appreciate another person’s idea, point of view, argument, or message. The goal of active listening isn’t to give advice, argue, or create. What Is Active Listening?Īctive listening is genuinely listening for understanding. Here is your chance to learn more about active listening and how to improve your active listening techniques. One of the essential skills of being a good communicator is learning how to be an active listener.Īctive listening can help build relationships, solve problems, improve accuracy, resolve conflicts, and ensure understanding. Communication is more important than ever, but good communication involves more than just the words you say. ![]()
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